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Accenture Federal Studio

Our award-winning design & innovation studio.

Who we are

Accenture Federal Studio is where government visionaries come to reimagine bold new strategies and services that simplify government, build trust, and move missions.

Access our nearly 200 designers, technologists, researchers, data scientists, and more. Experience the power of human-centered design and innovation, putting the experience of your users and employees at the heart to transform your mission at scale.

 

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Your catalyst for change

We are an expert yet curious creative community—united by our passion to impact people and missions through public design and innovation.

Our methods and expertise are rooted in a community of 35+ award-winning global studios that have been leading human-centered design & innovation for over 20 years with the world's biggest companies and newest industries.

Our studio's extensive experience across federal government allows us to apply our insights while customizing for each mission's distinctive context, needs, and goals.

Join us in working across the future of education, national security, healthcare, finance, agriculture, transportation, sustainability, and more.

Driven by mission

We've redesigned services to engage and empower this generation's students for stronger financial decision-making and career possibilities.

We've helped reimagine healthcare for transplant patients and doctors, leading to increased access for patients across the country.

We've reimagined user research and product design in classified environments, accelerating agencies' abilities to innovate and stay ahead of threats.

We’ve redesigned the journeys of refugees to transform the services they need for training, hiring, and mentorship.

What we do

Chart bold new strategies

Reimagine your organization's future impact and de-risk your path to get there.

Transform products & services

Build amazing products, services, and experiences that users love and your organization needs.

Build trust through storytelling

Engage customers and employees through captivating communication.

Encounter the future

Prototype with emerging technologies and experience the newest user research to unlock implications for your mission.

Activate innovation within

Operationalize customer-centric creativity and innovation within your organization at scale.

Diversity, equity, inclusion & accessibility by design

At the Studio, diversity, equity, inclusion, and accessibility (DEIA) are more than spoken commitments—they generate the superpowers of our creative community.

We share fundamental DEIA values across global studios and Accenture—and those values show up not only in how we live and work together—but in our belief that inclusive approaches to making products, services, and strategies will generate enduring adoption, scale, and impact across government and for the public we serve.

We’re committed to learning through doing every day, having transparent discussions as a community, and collecting data to measure our progress—with boldness, generosity, and humility. We weave DEIA commitments through our work from recruiting, to team design, to client delivery and strategy because it matters every step of the way and at every level.

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Case studies

Accenture Federal Services

Investing in the future: Simplifying financial aid

The Department provides more than $120B annually through its Title IV programs, making post-secondary education accessible to millions of students.

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Accenture Federal Services

USDA seeds of success

How the USDA’s online portal equips farmers to grow their businesses.
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Shaping tomorrow, starting today

Futureframe is a human-centered design methodology created to assist government agencies in tackling the multifaceted challenges they face in serving large, diverse populations.

Developed by the Accenture Federal Studio, Futureframe builds upon two well-established disciplines—service design and systems design—to develop sustainable solutions that can operate at societal scale.

Through Futureframe, leaders can envision a future for these programs that is more anticipatory, integrated, trusted, convenient, and radically human.

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Our thinking

Explore

Building government resiliency with strategic foresight

Strategic foresight provides a framework for challenging assumptions and imagining new future scenarios in today’s fast-moving world.

Explore
Explore

The case for truly transforming federal contact centers

Research reveals federal contact centers must transform to deliver a better customer experience at a more sustainable cost-to-serve.

Explore
Explore

Helping federal workers thrive

By addressing six fundamental human needs, federal agencies can unlock employee potential and leave their workforce Net Better Off.

Explore
Explore

Accenture Life Trends 2023

Creative AI, web3, permacrisis and human adaptability. Explore the evolving power dynamic between people and organizations.

Explore

Accenture Federal Services podcasts

Listen directly to our professionals and other experts sharing critical insight, provocative thinking, and real-world best practices for federal leaders.

Accenture Federal Services

The Federal Catalyst

The Federal Catalyst with Accenture Federal Services is a podcast series addressing critical management and technology issues for federal leaders.

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Accenture Federal Services

Federal Innovator podcast

A podcast for and about the innovators taking on the biggest challenges in the federal government.

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Imagine what we can do together

Are you passionate about doing meaningful work? We put people first to design and deliver services, solutions, and products that radically simplify how people engage with government. Apply today and join our team of talented designers, developers, data scientists, and creatives.

EXPLORE CAREERS

Studio voices

What I love most is the scale of impact our work has on improving the lives of hundreds of millions of Americans. —Business Designer

We have the opportunity to create work that unravels historically systemic social issues to promote equity for federal employees and their customers. —Interaction Designer

Bountiful opportunities to learn and grow, both professionally and personally. I feel empowered to follow my curiosity and bring my whole self to work. —Visual Designer

Our work truly matters. We're pushing the federal government to think outside the box and putting humans at the center to solve real world problems. —Digital Producer

Awards & recognition

Recent Studio and Accenture awards

CORE77 DESIGN AWARDS

Service Design Winner

2020

THEODORE ROOSEVELT GOVERNMENT LEADERSHIP AWARDS

Industry Partner of the Year

2019

DIGITAL EXPERIENCE PARTNER OF THE YEAR

Adobe

2022

CREATIVE DATA LIONS GRAND PRIX

Cannes Lions International Festival of Creativity

2021

LEADER IN INNOVATION CONSULTING SERVICES

The Forrester Wave™: Innovation Consulting Services

Q2 2021

LEADER IN DIGITAL STRATEGY CONSULTING SERVICES

IDC MarketScape: Worldwide Digital Strategy Consulting Services

2021 Vendor Assessment

Federal viewpoints blog

Where future meets federal. Viewpoints on making change matter.

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Digital Government

Redefining relationships: Fjord Trends for federal government

Accenture’s Fjord Trends analyze the shifting human experience, mapping key trends to help government meet the needs of the moment.

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Digital Government

Inclusive product design is essential to advancing equity

Inclusive product and service design is key to the federal government’s mission of equitably serving all customers.

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Federal Viewpoints

Advancing gender equity in the federal workforce through data

Effective use of data is essential to advancing gender equity for the federal workforce, particularly in the wake of COVID-19.

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Our leaders

Megan Peterman

Managing Director – Accenture Federal Services, Accenture Federal Studio & Customer Experience Practice Lead
LinkedIn

Lauren Oliver

Group Design Director – Accenture Federal Studio
LinkedIn

Ben Cannon

Director – Accenture Federal Studio, Portfolio Design, Civilian
LinkedIn

Sabrina Blowers

Director – Accenture Federal Digital Studio, Group Strategy
LinkedIn

Connect with us

Accenture Federal Services Twitter

Follow us for the latest trends in Federal Services.

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Accenture Federal Services LinkedIn

Connect with us for our latest research & insights.

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Get in touch

Let's talk about how we can build amazing things together. Discover how our services can advance your agency's key objectives.