EXPERIENCE
Creating experiences that help build trust
We create meaningful experiences for our clients, people and partners that are designed to build trust and strengthen our relationships, our work and our impact in our communities.
Top 100
Partner with our top 100 clients for 10+ years
91%
of our people believe they can work to their potential
#1
partner for our top ecosystem partners
Clients
We are privileged to serve clients that turn to us as a trusted partner for the 360° value we deliver.
Our 360° Value Meter helps our clients become the next and best versions of themselves by having more complete and meaningful conversations on value.
- We used the 360° Value Meter with more than 650 Accenture clients in fiscal 2023
- Our 360° Value Meter reflects our multi-dimensional approach to value and helps us create a shared vision with clients by exploring what value means to them
- We start by measuring the value we can drive for our clients’ business across six vital dimensions: across six vital dimensions: Financial, Experience, Talent, Inclusion & Diversity, Sustainability and Custom
- We then commit to measurable outcomes to drive together and align on how we can continually share and assess the progress toward our shared goals and achievements across these dimensions
We listen to understand our clients’ perceptions across key performance areas, such as loyalty, relationships, value generation, innovation, delivery and ease of doing business
We then communicate our assessment, including data and insights, to inform our work together
We co-create with our clients to help drive 360° value, including aligning on the list of value outcomes they are seeking to achieve
We also co-invest with our clients to help maximize business outcomes. This can include establishing an innovation fund; creating a new asset; identifying opportunities for value-sharing; supporting training for our clients’ people in new skills and capabilities; and staffing additional Accenture resources
We are proud of the ways we amplify our impact when we team with our partners to do more. Examples include:
- Beauty for a Better Life
In collaboration with L’Oréal India and the Sambhav Foundation, we are supporting women in India to build digital literacy skills, alongside technical skills needed to access jobs in the beauty industry. - Joburg Centre for Software Engineering
In South Africa, we are working with the Joburg Centre and Microsoft to offer professional application developers the chance to grow their skills. We helped to skill 37 professionals in Microsoft Dynamics ERP and CRM technologies in fiscal 2023.
“Our unwavering collaboration with Accenture and shared passion for our mission enabled us to use technology in unprecedented ways in support of children's rights and their well-being across the globe.”
— Jose Alba, Supporter Experience Lead, Private Fundraising and Partnerships, UNICEF
"Throughout our partnership, Accenture has demonstrated a strong commitment to our vision of creating a world-class data and AI ecosystem in KSA (Kingdom of Saudi Arabia) as we continue to advance our national data and AI agenda."
— H.E. Dr. Abdullah Alghamdi, President, Saudi Authority for Data and Artificial Intelligence
"Having a truly global platform to support our associates’ growth and development is a tremendous competitive advantage for Marriott International. The invaluable insights we gain from this global foundation are helping to shape our talent programs worldwide."
— Ty Breland, Executive Vice President and Chief Human Resources Officer, Marriott International
Partners
We collaborate with our ecosystem partners to push the boundaries of technology, to empower new ways of working and transformation at speed.
#1
We are proud to be the leading partner for our top ecosystem partners, all leaders in the technology industry
2x
We have approximately double the market share of our closest competitor
350+
We have more than 350 partners and suppliers in our ecosystem
370,000+
Our people held more than 370,000 credentials in cloud or industry platforms at the end of fiscal 2023*
*Includes Avanade and Accenture Federal Services; Germany data provided with works council permission.
We work with our ecosystem partners to make a positive social impact in our communities.
- With ServiceNow, we are supporting the TechBridge Technology Career Program, which provides career development training and industry-recognized certifications
Our partners recognized the power of our relationships in delivering business value for our clients in fiscal 2023.
Digital Experience Partner of the Year (Americas, APAC, EMEA and Western Europe)
Federal Government Partner of the Year, APJ and NAMER
Public Sector Partner of the Year, EMEA
Global Services Partner of the Year
Global System Integrator Partner of the Year
Global Services Partner Award for Business Impact
ASEAN Consulting Partner of the Year
Partner Innovation Award for Healthcare & Life Sciences Consulting Winner
4 Pinnacle Awards:
Customer Success | Intelligent Enterprise Value Realization
Customer Success | Cloud Business Transformation | Sales Success
Intelligent Enterprise Innovation | SAP Business Technology Platform | Customer Success Strategy
Sustainability and Social Impact | Sustainability
Global Partner of the Year
Partner Innovation Awards for Education and Nonprofit, Government and Technology and Media
Analysts acknowledged the value we bring through inclusion in rankings.
- Adobe: A leader in Everest Group PEAK Matrix® Adobe Services assessment
- AWS: A leader in the Everest Group PEAK Matrix for system integrator capabilities on Amazon Web Services assessment
- Google: A leader in Everest Group PEAK Matrix System Integration (SI) Capabilities on Google Cloud Platform (GCP) assessment
- Microsoft: A leader with Avanade in Everest Group PEAK Matrix Microsoft Dynamics 365 assessment
- Oracle: A leader in the Forrester Wave™: Oracle Cloud Apps Implementation Services Partners, Q2 2022 assessment
- SAP: A leader in Global Everest Group PEAK Matrix SAP Business Application Services assessment
- Salesforce: A leader in capioIT Salesforce Global Systems Integration and Services Providers Capture Share report
- ServiceNow: A leader in HFS Horizons: ServiceNow Services assessment
“We’re excited to bring over 20 years of experience with AI technologies to our expanded relationship with Accenture to help organizations of all sizes realize the benefits of generative AI. AWS and Accenture will empower customers with new, advanced AI technologies."
— Adam Selipsky, CEO, Amazon Web Services
“Together with Accenture, we will provide businesses with the advanced technology and expertise they need to help transform their organizations and realize value from their generative AI deployments.”
— Thomas Kurian, CEO, Google Cloud
“In collaboration with Accenture, we’re proud to expand our longstanding partnership with Unilever. From embracing the industrial metaverse across its factories to reimagining how its lines of business can do more with tools like Azure OpenAI Service, Unilever’s digital-first approach will empower it to grow resiliently and exceed the industry’s pace of innovation.”
— Judson Althoff, Executive Vice President and Chief Commercial Officer, Microsoft
“Our partnership with Accenture allows us to bring SAP Business AI and SAP BTP together to create AI-enabled solutions and tools personalized to our customers’ needs to accelerate their realization of business value in the cloud.”
— Juergen Mueller, Chief Technology Officer and member of the Executive Board, SAP SE
“The Salesforce and Accenture partnership continues to reach new heights. Our recently expanded collaboration on generative AI is a testament to the powerful combination of our technology and industry experience that is helping clients transform the ways they interact with customers and drive growth. We are proud to continue working with Accenture in this space building on our decades of success enabling transformative business outcomes for our customers."
— Steve Corfield, EVP & GM of Global Alliances, Channels & Emerging Products, Salesforce
“Our Oracle and Accenture partnership helps organizations quickly transform to create new value. With Oracle's unified cloud that includes enterprise and industry applications, infrastructure to harness data, and our joint focus on AI solutions, we can help organizations adapt at speed and scale to accelerate value over the long term."
— Mark Hura, Executive Vice President, North America Cloud Infrastructure, Oracle
People
We create meaningful experiences for our people to help them achieve their aspirations both personally and professionally.
Listening deeply to our people helps us understand what matters most to them.
- Transformation GPS
This proprietary survey helps us understand how our people perceive our ability to sustain business performance and our transformation, which began in fiscal 2020 - Conduct Counts
Our Code of Business Ethics and extensive training help our people make informed and ethical decisions, act responsibly and strengthen our workplace culture so that people feel respected and supported - Gallup Q12®
The Gallup Q12® team-level survey is a key way we measure our people's engagement across four essential pillars: basic needs, individual contributions, teamwork and growth
91%
Our most recent Conduct Counts survey, in November 2022, showed that nearly 91% of our global respondents believe they can work to their potential because they are in an environment where they are treated with respect and in an appropriate manner.
Having made the shift from “always connected” to “omni-connected” ways of working, our people experience connection and belonging in ways that transcend spaces and places
Through these experiences, people can forge relationships, create both personal and business value, and grow their careers
We strengthen human connection through our behaviors, digital tools, and collaborations at client sites and in our offices
- Our employee experience approach focuses on everyday experiences which our people have as they interact with each other
- Signature experiences are distinctive experiences across the employee journey. Examples of signature experiences encompass our exceptional onboarding, best-in-class learning, robust well-being offerings, and the people leadership credential. Our aspiration is for all experiences to embody care, kindness and connection.
- This is made possible by a culture where people care deeply for each other, demonstrate allyship, and work as part of a team that makes purpose and authenticity priorities
In-person connection is part of every role because we know the value of connecting and collaboration in learning, sharing, ideating and celebrating.
We create “stacked experiences” in offices so that teams can plan in-person collaboration with clients to overlap with training, networking and volunteering events.
We create “stacked experiences” in offices so that teams can plan in-person collaboration with clients to overlap with training, networking and volunteering events.
We sought input on how our people work best and learned that flexibility is a priority.
~85%
of our people said they felt empowered to work flexibly
Spotlight
"After returning from maternity leave, Accenture provided me the opportunity to have flexible hours plus an omni-connected experience. This arrangement not only lets me cherish precious family moments and fulfill my role as a mother, but also empowers me to continue my professional journey. I also have the pleasure to occasionally visit the Argentina office, fostering in-person connections during our 'Let’s Connect' meetings with the team."
— JAINEN, Associate Manager - Operations, Functional Operations, Buenos Aires, Argentina